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Online Shops 2018-05-23T18:13:29+00:00

Data protection information for the use of our online shop

Description and scope of data processing

We run an online shop on our website.

When ordering goods in our online shop, you can either shop as a visitor or register with us using an online account. When registering an online account, the data is entered by you in the shop system, transmitted to us and stored. Your data is transmitted securely using SSL encryption. The data will not be passed on to third parties except for the processing of contracts.

The data collected during an online order is transferred as inventory data into a customer account in our merchandise management system, stored and used for future orders and to manage the customer relationship.

The following data is collected during the ordering process:

fields are mandatory:

  • Name and surname
  • Billing and delivery address (street, house number, postcode, city, country)
  • email
  • Minimum age or date of birth (day, month, year)
  • Payment data in the course of payment processing

These data can be specified optionally:

  • Company name incl. VAT number, department and responsible contact person with first and last name
  • Different delivery address and additional address
  • telephone number

At the time of ordering via the online account, the following data is also stored:

  • IP address of the user
  • Date and time of order
  • Name and domain of the retrieved data
  • Status code of the call
  • Identification data of the browser and operating system used
  • Information about the terminal device used
  • Online order as visitor (without registration)

The data which are absolutely necessary for the order are processed online only for the processing of your order process.

Register an online account

If you set up an online account with us, the aforementioned data will be stored in the online system as far as you have entered and we will also collect and process the following data:

  • Customer type: Private customer/Company
  • Salutation (Mrs/Mr)
  • Username or e-mail address
  • Password for your access to the online account (8 characters)
  • Different delivery address

Once you have registered, you can access your online account at any time by entering your user name/email address and password.

There you can view your current order status, edit your data (e.g. account data, postal address), change your password and delete your online account via the link “Delete online account”. By deleting your online account, your registration (login) and all data collected during registration will be deleted from the online system.

Legal basis for data processing
The registration and creation of a customer account serve to fulfil a contract to which the user is a party or to carry out pre-contractual measures. The legal basis for the processing of data is Art. 6 para. 1 lit. b DSGVO.

If your data is used for sending postal advertising, the legal basis is Art. 6 para. 1 lit. f DSGVO. The starting point for the weighing decision to be taken is recital 47 DS-GMO, which explains inter alia: “The processing of personal data for the purposes of direct marketing may be regarded as processing in a legitimate interest.

Purpose of data processing

A registration of the user is necessary for the fulfilment of a contract with the user or for the execution of pre-contractual measures if the user wants to place his order via the Internet. The contract usually consists of a purchase contract.

Duration of storage

Existing customer data are stored for a period of 10 years.

Data is deleted as soon as it is no longer necessary to achieve the purpose of its collection or if you delete it yourself. The former is the case if the data is no longer required for the execution of the contract. Even after conclusion of the contract, it may still be necessary to store personal data of the contractual partner in order to fulfil contractual or legal obligations (e.g. retention periods, proof obligations).

Perpetual obligations require the storage of personal data in the customer account during the term of the contract. In addition, warranty periods must be observed and the storage of data due to retention periods.

Possibility of objection and elimination

As a user you have the possibility to cancel your registration in the online shop at any time. The data stored about you can be deleted, modified, deleted or modified at any time.

You can delete your online account via the link “Delete online account”. By deleting your online account, your registration (login) and all data collected during registration will be deleted from the online system.

If the data is required to fulfil a contract or to carry out pre-contractual measures, premature deletion of the data in the customer account (merchandise management system) is only possible insofar as contractual or statutory obligations do not prevent deletion.