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Kontaktformular und Email Kontakt 2018-06-18T18:03:10+00:00

Data protection information for contact form and e-mail contact

Description and scope of data processing

Communication via contact form

There is a contact form on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored.

fields are mandatory:

  • Name and surname
  • email

Optional can be specified:

  • Content of the message
  • Interest
  • telephone number

At the time the message is sent, the following data is also stored:

  • IP address of the user
  • Date and time of the request

Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration.

 

Communication by e-mail

Alternatively, you can contact us via the e-mail address provided. In this case, the user’s personal data transmitted by e-mail will be stored.

  • email
  • Content of the message
  • Signature with
  • Name and surname
  • street address
  • telephone number
  • business concern

At the time the message is sent, the following data is also stored:

  • Date and time of sending the mail

Please note: Communication via e-mail can have security gaps. For example, e-mails on their way through the Internet could be stopped and viewed by unauthorized persons. If we receive an e-mail from you, we assume that we are entitled to reply by e-mail. Otherwise we must expressly refer you to another type of communication.

The data will not be passed on to third parties in either form of contact. The data will only be used to process your request.

 

Legal basis for data processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
If the aim of establishing contact is to conclude a contract, Art. 6 para. 1 lit. b DSGVO is the additional legal basis for processing.

Purpose of data processing

The processing of the transmitted personal data serves us solely for the processing of the inquiry. This also includes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process (IP number, time of inquiry) serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest, unless they need to be stored longer for verification purposes.

Possibility of objection and elimination

The user has the possibility at any time to revoke his consent to the processing of personal data or to object to the processing and storage of his personal data by e-mail contact.

All personal data stored in the course of contacting us will be deleted in this case, unless there are legal reasons (retention periods, demonstrability) to the contrary.

In case of deletion, the conversation cannot be continued.